Privacy Policy

Last updated: 29 October 2026

This policy explains how NATUS GLOBAL LTD (company number 17538466, registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom) collects and uses personal data when you visit this website or buy our products. We are the data controller.

Data we collect

When you buy a product: your name, e-mail address, country, purchase details and payment status. Card details are entered directly with our payment providers and are never stored by us. When you write to us: the content of your message.

Why we use it

To process your purchase and give you access to the product (performance of a contract); to answer support requests and process refunds (contract and legitimate interest); to keep accounting records and prevent fraud (legal obligation and legitimate interest). We send marketing e-mails only if you agreed to receive them, and you can unsubscribe at any time.

Who we share it with

Payment providers, our members area and e-mail hosting providers, and professional advisers, only as needed to provide our services. Some providers may process data outside the UK; in that case appropriate safeguards are used.

How long we keep it

Purchase records are kept for as long as required by UK accounting and tax law (normally six years). Support messages are kept for up to two years.

Your rights

You can ask to access, correct or delete your data, object to or restrict its use, and receive a copy of it, by e-mailing support@natusglobal.com. You can also complain to the UK Information Commissioner's Office (ico.org.uk) or the data protection authority in your country.

This website

This website does not use tracking cookies and does not load third-party fonts or scripts. See our Cookie Policy.